Talk to us
Real people, Central time, in Rockford. Order questions are usually answered the same business day.
| Orders and returns | [email protected] |
|---|---|
| Everything else | [email protected] |
| Phone | +1 (815) 472-6390 |
| Hours | Monday to Friday, 8:00am to 6:00pm Central Time |
| Response time | Same business day for orders, up to one business day for everything else |
| Postal address | Ashgrove Wellness Company, LLC 214 North Church Street, Suite 610 Rockford, IL 61101, United States |
These are the only channels that speak for Ashgrove Wellness. They are also step four of the source check: if someone contacts you about a Soda Slim order from any other address, it is not us.
Send a message
This form opens your own email client with the details filled in. Nothing is stored on this site.
We never ask for card numbers, full bank details or passwords by email or phone. If a message claiming to be from us asks for those, it is not from us. Forward it to [email protected].
Before you write in
Two things save everyone time. First, have your order number ready; it is in the confirmation email and it is how we find a shipment in seconds rather than minutes. Second, if the question is about delivery timing, the tracking link in your dispatch email is more current than we are.
Payment and shipping for orders placed here are processed through the authorized checkout partner, which is why the descriptor on your statement may not read exactly like this domain name. If that worries you, send us the descriptor and the amount and we will confirm the order against our records.
Refund requests go to [email protected] under the 60 day promise. Suspected counterfeits go to [email protected] with photographs, as described on the verification page.
Order with support behind it
Same day answers on orders, a real phone line and a 60 day money back promise.
Ship My Bottles – $49 each